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Dental Receptionist / Secretary

Optimum Care Dental Clinic
Heliopolis, Cairo
Posted 5 years ago
47Applicants for1 open position
  • 11Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

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Job Description

The Dental Receptionist/Secretary is the charming and capable first point of contact for visitors/patients entering the clinic. It is the responsibility of the Dental Secretary to greet and assess visitors/patients. This position will work independently to provide excellent customer service and meet the needs of the patient.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to clinic Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Job Requirements

  • Charming and Elegant looking
  • Bilingual ability in English and Arabic, speaking abilities preferred
  • Cultural sensitivity necessary to work with a diverse patient and staff population
  • Ability to work independently and collaboratively
  • Knowledge of computers and electronic medical records
  • Knowledge of Microsoft Suite
  • Attention to detail and mathematical skills
  • Strong communication skills, both verbal and written

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