Job Details
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Job Description
- Plan and sell transportations, accommodations, insurance and other travel services
- Cooperate with clients to determine their needs and advise them an appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages
- Deal with occurring travel problems, complaints or refunds
- liaising with coach operators, airlines, hoteliers and resort reps
- Maintain statistical and financial records
- Collecting, evaluating and responding (as appropriate) to customer feedback
- Producing brochures and internet-based information
- Using market research information to guide decisions
Job Requirements
- Fluency in English; multilingualism is a plus
- Strong sales skills and commercial awareness
- Ability to interact, communicate and negotiate effectively
- Sound knowledge of domestic and international travel trends
- Personal travel experience will be considered an advantage
