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Job Description
Technical Competencies
5 year+ of SAP experience as consultant with complex and multiple projects (Core template design / build / validation, roll-out and support) in the area of SAP – Materials Management (MM) and other SAP modules will be added advantage.
Experience in Managing SAP Integration Projects
Desired Profile
- The resource should have at least 4 -5 years of SAP MM/WM Experience and good experience in Procurement or Inventory Domain
- Should be able to handle Supplier Portal Integration topics with SAP systems and will be working with internal teams.
- Have managed at least 2 Integration Project independently
- Have experience in managing Project using Project Management methodology
- Having PMP Certification is an added advantage.
- Able to work with diverse group of people to reach a census on how the tool needs to be used
- Good written communication skills – able to document meetings, develop processes and procedures overall strong knowledge of SAP Support process
- Able to effectively find information, best practices, etc.
- Business experience or very good awareness on his/her area
- Very good knowledge of SAP functional (processes, available functionalities, …) and technical background (customizing, environment, transport orders, …), different stages of projects (run, deployments, testing, …) as well as project management skills (planning follow-up, team work, multiple teams interaction, …)
Functional competencies
- High level of expertise on SAP MM modules
- Excellent communication skills both verbal and written with the ability to tailor communication to the intended audience (excellent English is a must)
- Team player and networking (colleagues as well as external partners)
- Capacity to challenge partners as well as capacity to show added value in relationship with them
- Highest level of expertise on bridge on his/her area. On demand support to Global Business Process and Operational Divisions Teams as well as partners in charge of administration of data centres (database administration, upgrades, performance, …)
- Accountable for Solution issues escalated to the Global Support team. Ensure that tickets are properly responded to, fixed, tested and follows-up those until they are properly closed according to process defined. Support provided is functional (analysis, feed-back, recommendation, interaction with AM factory…).
- Analyze content of releases on his/her area and recommend best organization as far as testing is concerned. Liaise with regional / local support teams and testing factory to ensure that release validation process is done properly