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Job Description
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
- Manage obligations to suppliers, customers and third-party vendors
- Process bank deposits
- Reconcile financial statements
- Prepare, send and store invoices
- Contact clients and send reminders to ensure timely payments
- Submit tax forms
- Identify and address discrepancies
- Report on the status of accounts payable and receivable
- Update internal accounting databases and spreadsheets
- Record day to day financial transactions and complete the posting process
- Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger
- Bring the books to the trial balance stage
- Perform partial checks of the posting process
- Complete tax forms
- Enter data, maintain records and lunch reports and financial statements
- Process accounts receivable/payable and handle payroll in a timely manner
- Prepare tax payments
- Estimate and track tax returns
- Complete quarterly and annual tax reports
- Organize and update the company’s tax database
- Recommend tax strategies that align with business goals
- Prepare necessary paperwork for tax payments and returns
- Share financial data with the accounting department
- Identify tax savings and suggest ways to increase profits
- Follow industry trends and track changes related to taxes
- Liaise with internal and external auditors
Job Requirements
- Proven experience as a Collection Specialist or similar role
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection
- Working knowledge of MS Office and databases
- Comfortable working with targets
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- Proven work experience as an Accounts Administrator or similar role
- Good knowledge of bookkeeping procedures and debt collection regulations
- Hands-on experience with accounting software
- Advanced knowledge of Excel (using financial formulas and creating spreadsheets)
- Solid data entry skills with an ability to identify numerical errors
- Good organizational and time-management abilities
- BSc degree in Finance, Accounting or relevant field
- Solid understanding of basic bookkeeping and accounting payable/receivable principles
- Proven ability to calculate, post and manage accounting figures and financial records
- Data entry skills along with a knack for numbers
- Hands-on experience with spreadsheets and proprietary software
- Customer service orientation and negotiation skills
- High degree of accuracy and attention to detail
- Proven work experience as a Tax Accountant, Tax Analyst or Tax Prepare.
