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Job Description
- Ensuring good quality non-clinical services like infection prevention, security, diet etc.;
- Ensuring clean surroundings, OPD Areas, Wards, Labor Room, OT and Patient amenities and outsourced services;
- Periodical assessment of hospitals on quality check list and arrive at a score for the facility;
- Identification of gaps, develop action plan under the guidance of the hospital CEO and monitor compliance;
- Ensuring that the hospital meets all regulatory compliance such as BMW, Blood Bank/Storage license, AREB regulations, etc.;
- Keep a record of non-functional equipment and time line for its repair along with AMC for all equipment;
- Planning and work-out modalities towards upliftment, preventive maintenance of equipment and vehicles and modernisation of hospital;
- To institute and effective grievance redressal system both for employees and the patients;
- Strengthen of District Hospital MIS, KPI and report actions taken.
Job Requirements
Skills and Competencies:
- Knowledge of Government Legislation and policies are essential;
- Sound knowledge on the Concepts of Quality to the hospitals (NABH);
- Knowledge of English both written and oral;
- Effective communication skills, with demonstrated ability to talk and listen to people and build rapport with them;
- Computer proficiency and familiarity with database management programmes and commonly used packages like MS Word, Excel, PowerPoint etc.
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