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Customer Service/Sales Representative

Infocus Information System
Cairo, Egypt
Posted 5 years ago
45Applicants for2 open positions
  • 27Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Generate strategic solution leads and perform complete sales cycle with interested customers within defined quality and sales procedures and deadlines.
  • Respond to and follow up sales inquiries using appropriate methods.
  • Develop knowledge in solution market.
  • Collect feedback from the clients to identify the desired amendments and new features.
  • Build a vision for how ideally the solution should look like.
  • Suggest, design and implement priority changes in order to achieve ultimate customer satisfaction with the managed solution.
  • Identify solution's selling points as well as plan and carry out their communication to the potential clients.
  • Creating target list of potential partners and maintain and further-developing signed partnerships.
  • Analyzing and evaluating the target list to identify the most qualified ones.
  • Leading negotiations with interested and qualified companies and signing partnership contracts.
  • Use clients and prospect clients contact activities tools and systems and update relevant information held in these systems.
  • Follow set quality and sales procedures.
  • Report personally in a defined format to ERP Sales Manager in defined periods of time.
  • Follow up on cash collection related to the signed deals.

Job Requirements

  • Ability to manage large accounts.
  • Advanced selling skills.
  • High interpersonal & communication skills.
  • Research and analysis skills.
  • Strategic thinking and planning skills.
  • Ability to work in team and cooperation within and outside sales department.
  • Ability to work outside the office and flexible hours.
  • Ability to work under pressure.
  • Excellent command of English and Arabic languages.
  • Own a car and have a valid driving license (Must).
  • Experience in selling ERP software.
  • Knowledge in ERP solutions market.
  • Minimum 5 years of experience in sales.

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