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Job Description
- Prepare new computers with the operating system and the needed applications.
- Resolve all issues of Computers and Peripherals.
- Respond to queries via email, or phone.
- Resolve problems with networks and other computer systems.
- System errors diagnoses and other issues.
- Follow up with staff to ensure full resolution of issues.
- Run reports to analyze common complaints and problems.
- Remotely accessing hardware or software for clients to make changes and fix problems.
Job Requirements
- Bachelor of Engineering- Computer or Computer Science or any related majors.
- 1 - 3 years of experience in the same field
- MCSE Microsoft Certificate (preferred)
- A+ (Must)
