Account Managers / Executives - Events

Responsibilities:

• Be the primary point of contact and build long-term relationships with customers

• Creating Events concepts and creative ideas
• Working on-ground with our production team to make sure that client needs are met

• Help customers through email, phone, online presentations, screen-share and in person meetings

• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

• Forecast and track key account metrics

• Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

• Liaise between the customer and internal teams