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Customer Service Representative

Ahl Masr Foundation
New Cairo, Cairo
Posted 5 years ago
103Applicants for4 open positions
  • 28Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

Looking for a Call Center Representative that will be the liaison between our organization and its current and potential customers.


Responsibilities

  • Manage inbound & outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Meet personal/team qualitative and quantitative targets.

Job Requirements

  • Previous experience in a customer support role.
  • Strong phone and verbal communication skills along with active listening.
  • Years of experience from 1 to 3
  • Location:5th settlement
  • Shifts: Rotational shifts - Last shift from 1:00 PM to 9:00 PM

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