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Job Description
- We’re looking for a results-driven sales representative to actively seek out and engage customer prospects.
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Job Requirements
- Experience with customer service and account management
- 1-3 years of proven work experience in the field of account management
- Solid background on the e-commerce market
- Good understanding of delivery and shipping
- A sense of ownership and pride in your performance
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
