Job Details
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Job Description
Manage day-to-day activities of the VSC as defined in the function below:
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Handle queries and ensuring accurate information is given to the customer about the services.
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Accurate Data check & entry of documents and records
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Adhere to the standard operating procedures (SOP)
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Ensure Adherence to the Process in order to reduce the number of reprocesses, basis the errors highlighted by back office and mission
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Accuracy and Quality of the application
Job Requirements
Qualifications, Experience and Education Requirements:
- Proficiency in use of computers - MS Office
- Written & Spoken Skills (Chinese,English, Arabic) & typing speed of at least 15 wpm with 85% accuracy
- Up to 1 year of experience in customer service and operations
Mandatory Skills:
- Communication Skills
- Job knowledge
- Ability to handle pressure
- High integrity
- Teamwork
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