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Job Description
Implement and support Fawry implementation project with co-ordination with the project team
- Good experience in digital channels, payment systems and integrations
- Implement Digital Channels and payments systems into production and DR Site environments.
- Prepare production support documentation and operations guides.
- Maintains Digital Channels access logs and documents systems related to procedures.
- Tests and implements new business requirements.
- Apply system patches, upgrades and mandates.
- Installing, configuring, testing and maintaining operating systems, hardware, application software and system management tools
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers or vendors to implement those fixes
- Manage communication and escalation with IT vendors for systems in scope of work
- Proactively ensure the highest levels of systems and infrastructure availability and define backup and restore procedures for systems in scope
- Develop and write required documentation for new installed and configured systems and solutions
- Act as IT infrastructure SPOC for all projects assigned to in co-ordination with IT management
Job Requirements
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A college degree is required.
- Minimum 4 years of experience in Information Technology digital Channels & payments systems.
- Advanced knowledge in digital channels and payments systems integrations.
- Advanced knowledge of installations, management and troubleshooting of Windows Server, IT systems and solutions
- Good knowledge and Experience with Microsoft operating systems.
- Advanced hardware & software troubleshooting skills.
- Banking Experience is preferable
- Good team player with the ability to work very effectively in a collaborative and team-oriented manner with other teams.
- Must have initiative and a positive work attitude and must be a quick learner.
- Must be confident, eager and willing to take on new challenges.
- Must be cooperative with good interpersonal, negotiation and conflict resolution skills.