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Job Description
- Respond to all social media comments and massages
- Respond , transfer and follow up the online complains/requests and escalating when necessary
- Create Reports about customers complains and their status to be used on user experience enhancement. From (Facebook, Instagram, live chat,…etc.)
Job Requirements
- Bachelor degree in Mass communication or equivalent
- 0- 2 Years of experience.
- Excellent command of both English and Arabic Languages
- Excellent computer & Microsoft program usage
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