Technical Support Specialist

Telefoni Stores - Maadi, Cairo

Applicants for
2 open positions
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
2 open positions
About the Job
  • As part of a team focused on delivering great customer experiences, you’ll Help Apple users in any iOS-software issue (activating the device - backup - restore - create a new icloud account...etc)
  • You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable with iOS-software and MacOS-software.
  • This job requires understanding that we are dedicated to delivering a customer experience that’s unlike any other.
Job Requirements
  • 1+ year of previous exp. in iOS-software and macOS-software.
  • Good commend. of English.
  • Decent appearance and dealing professionally with clients.
  • B.Sc. or equivalent diploma is required.
  • Maadi and nearby neighborhood citizens are preferred.
  • Ability to multi-task, prioritize, and manage time effectively Excellent verbal communication skills and Having strong people skills.
  • Respond swiftly and courteously to customer complaints and inquiries.

About this Company

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.

Our products are designed for small to medium size companies willing to optimize their performance.

Industry: Retail
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