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Technical Support Specialist

Telefoni Stores
Maadi, Cairo
Posted 5 years ago
68Applicants for2 open positions
  • 35Viewed
  • 18In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • As part of a team focused on delivering great customer experiences, you’ll Help Apple users in any iOS-software issue (activating the device - backup - restore - create a new icloud account...etc)
  • You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable with iOS-software and MacOS-software.
  • This job requires understanding that we are dedicated to delivering a customer experience that’s unlike any other.

Job Requirements

  • 1+ year of previous exp. in iOS-software and macOS-software.
  • Good commend. of English.
  • Decent appearance and dealing professionally with clients.
  • B.Sc. or equivalent diploma is required.
  • Maadi and nearby neighborhood citizens are preferred.
  • Ability to multi-task, prioritize, and manage time effectively Excellent verbal communication skills and Having strong people skills.
  • Respond swiftly and courteously to customer complaints and inquiries.

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