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Customer Support Specialist (Email & Web Chat)

NOK for Human Capital Solutions
Maadi, Cairo
Posted 5 years ago
178Applicants for10 open positions
  • 49Viewed
  • 3In Consideration
  • 4Not Selected
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Job Details

Experience Needed:
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Job Description

  • Solve customer problems and follow up on corrective actions at first contact
  • Communicate effectively with our customers through well-crafted personal interactions whether via phone or chat
  • Handle customer support cases in a timely professional manner.
  • Able to communicate and handle customers and provide the relevant solutions to make it a good experience for them
  • Provide high level of quality support in order to meet and exceed the expectations of our customers

Job Requirements

  • Excited to work in a fast-paced environment with constant change and growth
  • To have the ability to multitask, set priorities, and manage time effectively
  • Excellent command of English language
  • The ability to work on multiple platforms and software solutions concurrently
  • Excellent communication skills
  • Ready to work on alternating shift basis
  • Target oriented
  • Maximum age 30
  • Gap year and dropouts can apply

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