Presales Consultant - IT Operations Management
Ejada -
Cairo, EgyptPosted 5 years ago54Applicants for1 open position
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Job Description
- As an IT Operations Management (IToM) Solution Consultant, you will work with CIOs, CTOs, LOB leaders, IT specialists and other Ejada presales and sales team members to help drive IT Operations Management opportunities through the sales cycle from understanding customer business and technical requirements, building the solution architecture and driving the value based opportunity up to closing.
- Your Technical and Business knowledge and credibility is critical to helping accelerate the sale of strategic and must-win deals.
- Other responsibilities include coaching and enabling other presales team members, executing compelling software demonstrations, preparing RFI/RFP responses, delivering Proofs of Concept, building Business Value Propositions and Implementing Strategies that address our customers’ critical needs and business requirements in a complex environment.
- In this position you must be capable of leading sales cycles with sales.
- In this role, the successful candidate will act as a Subject Matter expert (SME) by providing best practice, competitive and solution specific value knowledge to your customers and peers.
- Working with customer IT and LOB management in gathering and assessing customer needs, both business and technical.
- Identifying customer wide IT parameters and constraints that impact the solution.
- Participate actively with the account team in account and opportunity planning across the Region.
- Facilitate smooth transition from sales to implementation by orienting the appropriate teams to the solution design.
- Actively participate in demand generation activities and attend market events on behalf of Ejada to showcase our value and capabilities
Job Requirements
- Micro Focus ( HPE Software ) ITOM Experience.
- Bachelor‘s degree + 3 years’ experience in IT and/or in consulting (Presales or Professional Services)
- Bilingual Arabic – English (spoken & written) is a must
- Familiarity with IT management frameworks and best practices: ITIL, COBIT, e-TOM, PRINCE, IT4IT
- Demonstrable knowledge of understanding of key IT management and automation technologies for example Runbook Automation, Cloud, IoT, Enterprise Operating platforms including virtualization technologies and proprietary platforms
- Demonstrable awareness of Linux, UNIX, Windows, storage and networking technologies and data center environments
- Solution Selling Skills – Can effectively build relationships in the account independent of the Sales Representative. Recognizes and drives up-sell opportunities.
- Architecting Experience – Architect an appropriate technical solution to meet the customer's requirements and optimize a solution's fit to the requirements of an opportunity plus the broader customer IT strategy. Establish the validity of a solution and its components with both short and long term implications
- Technical hands-on field experience
- Trusted Advisor – Excelling in positioning as a trusted solution advisor in complex enterprise environment. Build customer loyalty.
- Communication Skills – Ability to prepare clear, concise and persuasive communications for multiple audiences, including demonstrating effective writing, presentation skills, listening actively.
- Open to travel
