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After Sales Service Manager (Home Appliance)

CarlCare
Downtown, Cairo
Posted 5 years ago
227Applicants for1 open position
  • 186Viewed
  • 7In Consideration
  • 178Not Selected
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Job Details

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Job Description

  • In charge of Home appliance customer service management, optimizing the customer service process and procedure
  • Collect customer feedback, analyze and provide to related department to make quality improvement
  • Take charge of Carlcare Service center program, including service engineer's recruitment, training, supervision, insure all service center well operated
  • Complete related reports regularly
  • Work place (Cairo,and travel all the Egypt for business)

Job Requirements

  • University or above education level
  • 5 years or above relative experience, at least 2 years team management experience
  • Excellent communication and coordination skills
  • Strong problem finding and solving skills, target oriented
  • Experience of customer service system development is preferred
  • Familiar with office software

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