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Unix/Linux System Engineer

Vodafone Egypt
Cairo, Egypt
Posted 5 years ago
52Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Platform Ops Engineer is responsible to provide the IT support for Vodafone local markets as 2nd line team responsible for resolving complicated technical issues or escalating them to the vendors.
  • The role includes maintaining the availability of the applications and their hosted servers, management of all the system components and development of scripts to automate the system activities.
  • Maintaining the availability of the applications
  • Performing all possible technical troubleshooting steps on mobile platforms and back end systems to solve the problems and service requests, including testing and QA of fixes.
  • Determine if issues are application or software (triage)
  • Regular Deployment activities for CMS enhancements and new releases
  • Developing scripts to automate system activities
  • Monitoring configuration
  • User management configuration
  • CMS (application) Management and configuration
  • Troubleshooting & facilitating the Infrastructure and connectivity issues remotely for Vodafone markets (i.e., Vodafone Portugal, Greece, Ghana, etc) (DNS,Proxy, Firewalls)
  • Utilizing the existing team applications and tools (knowledge base, Documentation database) to solve the incidents
  • Ensure that the technical solution and root cause are clear and logic
  • Prioritizing and managing several open cases at one time based on agreed Service Levels.
  • Ensure that all incidents are solved within the agreed SLA
  • Update the technical documentation and the team knowledge base.
  • Ensure that the technical solution and root cause are clear and logical
  • Prioritizing and managing several open cases at one time based on agreed Service Levels.
  • Ensure that all incidents are solved within the agreed SLA
  • Update the technical documentation and the team knowledge base

Job Requirements

Qualification / Experience:

  • Bachelor of Computer Engineering/Computer Science or related discipline
  • 1-2 years IT Support, system administration, web/software development experience

Technical skills:

  • UNIX/Linux administration
  • Technical knowledge in IT infrastructure technologies and connectivity techniques
  • Continuous integration
  • Workflow best Practice
  • Security techniques and technologies
  • Experience in LAMP stack would be desirable, particularly in MySQL and PHP
  • Experience with Drupal would be desirable.
  • Understanding and experience with Cloud-based systems such as PaaS or AWS would be extremely beneficial
  • Development skills using (shell scripting, PERL,)
  • Hands on experience for Revision control systems like SVN,GIT
  • Working knowledge of monitoring and alerting systems (NewRelic, Nagios)
  • Remedy experience is desirable
  • ITIL Foundation certification is desirable.
  • Application deployment management and risk mitigation
  • Knowledge of Application performance & monitoring tools such as New Relic or AppDynamics would be desirable
  • Ability to collaborate with third parties
  • Understanding of the Cloud paradigm.
  • Personal skills:
  • Excellent communication skills and presentation skills.
  • Self-motivated, detail-oriented
  • Willing to work on shift basis and On-call
  • Confident negotiation and online documentation (throughout the negotiation) in English
  • Good understanding of the global cooperative team environment
  • Understanding of the Telecommunications Market
  • Working under stress, Multitasking, Dynamic and Customer oriented

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