Account Receivable Specialist

Key responsibilities

• Maintain up-to-date billing system
• Follow up on, collect and allocate payments
• Carry out billing, collection and reporting activities according to specific deadlines
• Perform account reconciliations
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Research and resolve payment discrepancies
• Generate age analysis
• Review AR aging to ensure compliance
• Maintain accounts receivable customer files and records
• Follow established procedures for processing receipts, cash etc
• Prepare bank deposits
• Investigate and resolve customer queries
• Process adjustments
• Develop a recovery system and initiate collection efforts
• Communicate with customers via phone, email, mail or personally
• Collect data and prepare monthly metrics
• Executes according to SLA's
• Has detailed understanding of processes and SOP's
• Adheres to controls
• Has ideas for improvements
• Informs Supervisor about any process issues
• Provide the financial position and performance of the organisation and improve short and long term performance through relevant, accurate and timely reporting; analysis, decision support and participation through business partnering, and efficient operational and transactional processes.

We are looking for

• Attention to detail and accuracy
• Organizational skills
• Information management
• Problem analysis and problem-solving skills
• Team member
• Stress tolerance
• Sense of urgency
• Senacious
• Customer service skills
• Excellent Written and Verbal skills with people at all levels across the organisation in English.