Browse Jobs
For Employers
Post JobLog inGet Started

Customer Support Representative

6th of October, Giza
Posted 2 years ago
40Applicants for1,000 open positions
  • 25Viewed
  • 13In Consideration
  • 6Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Requirements

  • Strong phone and verbal communication skills along with active listening
  • Fluency in English
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Graduates Only

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Support Representative