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Job Description
- Pro-actively manage debt collection from customers on assigned Portfolio of accounts within the agreed payment terms managing and successfully achieving the collection targets.
- Issuing of statements to clients using established guidelines, deadlines, procedures and process driven methodology.
- Liaison with customers for any challenges in repayment and agree payment plans with customers and ensure that they are adhered to.
- Resolution of queries to facilitate payments from customers
- Priorities and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
- Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts
- Ensure that all prepared communications are accurately recorded/documented in a timely manner.
- Ensures Purchase and Sales orders processing from credit within stipulated SLA timelines.
- Preparing periodic credit reports for analysis.
Job Requirements
- Bachelor degree in accounting ( Grade : Good )
- 1-4 years of experience in a relevant position.
- Males only
- Age 30 maximum
- Good analytical, organizational and interpersonal skills
- Attentive to details and accuracy
- Good communication skills.
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