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System Support Engineer (Hardware)

Interact Technology Solutions
Maadi, Cairo
Posted 5 years ago
53Applicants for1 open position
  • 5Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems
  • Install & Configure Storage (SAN, NAS & DAS)
  • Installing and configuring server spare parts, detect defective server parts, and replace.
  • Install & Configure UPS
  • Install & Configure Microsoft Windows Server
  • Install & Configure Microsoft Active Directory and design the DNS
  • Investigate, diagnose and solve Server software or applications faults (Antivirus – Microsoft Office etc.)
  • Good knowledge of Microsoft Visio to create network diagrams
  • Good Knowledge about how to Implement Virtual Platform (MS Hyper-V & VMware)
  • Good Knowledge of Cluster concept, and Disaster Recovery
  • Support Interact Technology Solutions customers and clients onsite, over the phone and remotely
  • Lead successful technical implementations and quality control.
  • Providing guidance on infrastructure requirements and recommendations
  • Align closely with Project Managers during implementation process.
  • Handle multiple installations in parallel beside, the different stages of implementation
  • Follow and update service cases through internal Interact systems (ex: CRM, ….)

Job Requirements

  • Bachelor degree of Computer Science, Electronics Engineering or equivalent
  • Minimum 1-4 years of experience in as a systems engineer and/or implementing software
  • Experience with Microsoft DC and Active Directory is a must
  • All concepts of GPO/DNS /DHCP is a must
  • Basic network troubleshooting is a must
  • Ability to learn and achieve the required certificates to keep/enhance our partnerships

Additional Skills:

  • Good knowledge of Servers, Storage (SAN/NAS) configuring arrays, network teaming and NLB concepts, cluster concepts
  • Good to have the following courses (CCNA, A+, MCSA or MCSE)
  • Good knowledge of DRS and Backup restore retention and Tape Library is a benefit

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JobsIT/Software DevelopmentSystem Support Engineer (Hardware)