Account Manager
ARK -
Mokattam, CairoPosted 5 years ago123Applicants for1 open position
- 12Viewed
- 2In Consideration
- 0Not Selected
Job Details
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Job Description
- Communicating with clients to understand their needs and get a brief
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about consumer behavior.
- Keeping accurate account notes.
- Maintaining updated knowledge of agency services.
- Resolving complaints and preventing additional issues by improving processes.
- Work closely with internal teams to Ensure that the correct services are matched with customer needs & delivered to customers in a timely manner
- Hold meetings and carry out brainstorming sessions with the different teams to develop ideas and strategies for the development of the accounts.
- Brief the internal teams about the clients' requirements and follow up on the deliverable.
- Understanding the clients’ brand and products.
- Deliver ongoing market analysis and assessment of competitors.
- Produce weekly, monthly and quarterly status reports.
- Develop timetables and set deadlines for clients and internal technical teams
Job Requirements
- Minimum 1 year of experience in account management in Marketing/creative agency.
- Problem solver
- Perfect written and spoken communication skills
- Customer obsession
- Proactive, organized, and obsessed with details
- Part-Time and full-time, Remotely / Work From Home.
- Can manage work remotely
- Strong time management skill
- 6-8 Hours per day / 2 days weekend
- Has sound ability to set priorities and meet deadlines in a dynamic, fast-paced environment
