CRM Specialist
Mazaya -
New Cairo, CairoPosted 5 years ago29Applicants for1 open position
- 7Viewed
- 0In Consideration
- 6Not Selected
Job Details
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Job Description
- Supports Sales Team in supporting clients’ enquiries of services
- Receive clients’ services complaints and direct the problem to the concerned departments.
- Coordinate with the sales admin & the finance department on clients’ payment dues, outstanding, collections & legal actions.
- Follow up on clients’ payment dues & collections.
- Work on closing open clients’ financial dues & legal status (thru executing collection & taking legal actions).
- Follow up on clients’ service solutions and provide feedback to clients with the proposed and appropriate solutions.
- Document complaints and create a client database after identifying the details of complaints.
- Record and archive complaints electronically.
Job Requirements
- Bachelor Degree in Commerce or any relevant field
- Females only
- Graduate from a private college
- 3 to 5 years of experience in the CRM
- Female only
- Excellent communication skills
- Excellent knowledge of MS Office Programs
- Great Organizational skills and ability to multi task
- Outstanding Interpersonal skills
- Ability to work with a team and being an effective team member
