Web Hosting Support
HostPapa -
Toronto, CanadaPosted 5 years ago33Applicants for1 open position
- 10Viewed
- 3In Consideration
- 0Not Selected
Job Details
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Job Description
Job Summary:
- We’re looking for an amazing person who is committed to helping others.
- We work with web hosting customers from all over the world, and with that comes an endless amount of challenges and learning experiences.
Schedule - All on Eastern Time (Toronto) :
- Saturday-Wednesday 10AM-7PM
- Wednesday-Sunday 10AM-7PM
Benefits and Perks:
So what are the advantages of working with a pretty amazing tech company?
- Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
- Flexible Vacation. Never get denied a vacation request ever again.
- Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.
Come work with a fun, driven, and amazing team at HostPapa!
Job Requirements
Responsibilities and Duties:
So, what can you do for our customers?
- Solve their web technology problems using chat, email/tickets, and phone.
- Install, configure, maintain and solve errors for content management systems including, WordPress, Drupal, Joomla, etc.
- Explain how DNS and web design tools work.
- Provide customers with a “WOW!” experience
Qualifications and Skills:
- Must have experience working in the web hosting industry
- In-depth experience with cPanel and Plesk
- Ability to troubleshoot website and email problems
- Excellent written and verbal communication skills (English)
- Driven to be the best and you have examples to prove it
