Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Perform Feasibility Study and Risk Assessment of HLD/LLD, Suggest changes in technical design if required.
- Participate in kick-off meeting with Solution Consultant / Pre-sales.
- Prepare site configuration as per the design document.
- Provide Installation Support to Field Engineer.
- Support ATP execution.
- Complete ATP in approved maintenance window, including fixing any issues during the testing session.
- Provide expert support to Pre-sales and Project Managers on IPT change
- Management/Implementation requests on case-by-case basis
- Support customers during Go-Live and Hyper Care period (post-implementation period)
Job Requirements
- BSc of electronics and telecommunication engineering.
- Min of 5 years’ experience in Cisco IP Telephony products.
- CCNP Collaboration
- CCIE Collaboration preferred.
- Be fully aware of the customer IPT Telephony technical standards.
Good Understanding of the following:
- Voice networks and environments including Voice VPN’s.
- PABX types and connectivity (E1/T1, FXS/FXO, R2/CAS, PRI/BRI)
- LAN switching
- Cisco UCC Environment (CUCM, Unity, UCCX, CUAEC, CME/CUE)
- Cisco Expressway, MRA, WebEx Teams.
- Cisco IPT endpoints (phones, Conference bridges, Attendant Consoles,...etc)
- Cisco VGWs/Analog GWs
- QOS implementation and support.
- SIP, H323, and MGCP Gateway Deployment and support.
- Advanced SIP trucking towards PSTN providers, 3rd party systems, NGN Voice Core Networks.
- Advanced Signaling Tracing and Troubleshooting abilities including detailed signaling messages interpretation and manipulation.
Abilities:
- Proven experience in mentoring, leading and motivating teams.
- Good interpersonal and communication skills
