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Job Description
Provide right on-time, first time configurations of different voice services on multiple platforms to establish/develop voice network for Orange Business Services customers.
Responsibilities:
SBC (Oracle SBC, Comverse SBC) H323 and SIP trunks configurations.
Configure Orange Business Service NGN network (Italtel soft switch based network) for different voice services:
- Dedicated Access connections.
- Switched Access.
- Contact Centers.
- Off net call routing.
- Configure Huawei UMG.
- Cisco/Juniper routers voice configurations.
- Configure Proxy PE used by voice connections.
- Run Acceptance Testing Procedure to insure appropriate voice service delivery to customers.
- Provide technical support to Voice Operations teams when required.
- Provide technical support for voice projects during planning & implementation phases.
- Participate in internal large network transformation & migration projects.
Job Requirements
- BSC in Telecommunications or equivalent.
- Minimum of 5 years related work experience in telecommunications (Legacy, NGN, and Voice over IP technologies).
- Cisco CCNP Voice.
- Cisco CCIP.
- Cisco CCNP Routing & Switching.
- Cisco CCIE Voice is a plus.
Knowledge and Skills:
- Switched voice networks Legacy & Soft-Switches (NGN concepts) architectures.
- Huawei UMG platform.
- Various Legacy signaling systems (SS7, ISDN,CAS)
- CISCO/Juniper router technologies and voice configurations.
- Strong VoIP technologies and protocols (TCP/IP, H323, SIP, etc.)
- WAN Technology: FR, ATM , DSL ,ISDN
- Solid knowledge of MPLS , MP-BGP
- Solid knowledge of routing protocols: OSPF, EIGRP, BGP, RIPV2
- Strong oral and written communication skills.
- Excellent prioritization skills and ability to multi-task.
- Excellent time management.
- Patient and understanding nature.
- Sense of urgency.
- Professional in a work environment.
- High level of customer service skills.
- Meticulous attention to details
- Ability to deal with difficult people.
- Flexible.
- Strong problem solving skills.
- High level of personal commitment.
- Team player.
