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Job Description
Telesales Agent Responsibilities:
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Job Requirements
Minimum Qualifications:
- Gender: Both males and females are eligible to apply.
- Age: Not older than 28 years old.
- Strong verbal communication skills.
- Professional in Microsoft Word and Microsoft Excel.
- Demonstrates a positive, enthusiastic, friendly attitude.