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Customer Care / Service Representative

Etisal International
Abbassia, Cairo
Posted 5 years ago
140Applicants for15 open positions
  • 7Viewed
  • 0In Consideration
  • 3Not Selected
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Job Details

Experience Needed:
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Job Description

Customer Care/Service Representative Responsibilities list:

  • Manage large amounts of incoming calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.

Job Requirements

Minimum Qualifications:

  • Gender: Both males and females are eligible to apply.
  • Age: Not older than 32 years old.
  • Language Skills: Good command of English language.
  • Strong verbal communication skills.
  • Professional in Microsoft Word and Microsoft Excel.
  • Demonstrates a positive, enthusiastic, friendly attitude.

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