Job Details
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Job Description
- Manage large amounts of incoming calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
Job Requirements
- Gender: Both males and females are eligible to apply.
- Age: Not older than 35 years old.
- Language Skills: Good command of English language.
- Strong verbal communication skills.