Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Job Requirements
- Proven experience as a Collection Specialist or similar role.
- Communication skills
- Negotiation skills.
- Using Microsoft Word and Excel
- Comfortable working with targets
- Problem-solving skills
