Exports Transport Specialist
Unilever -
Cairo, EgyptPosted 5 years ago127People have clicked1 open position
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Job Description
Main Job Purpose
To take responsibility of processing of transport orders in order to deliver a proper transport service and to drive the initiatives of centralized coordination, tracking & monitoring of all day to day activities related to Transportation Planning for enhancing customer experience and achieving best in class operational efficiency.
Key Responsibilities
- Receiving and processing all transport orders coming from customers/requestors
- Respond to routine customer enquiries concerning service ordered
- Track the status of orders in the Oracle Transport Management System and communicate issues and solutions
- Prepare and monitor performance appraisal indicators (KPI) describing service level for customers
- Maintain communication on a daily basis with customers and take action in order to respond on their needs
- Support Transport Manager and lead in optimization projects
- Involve in Control Tower procedures any of new customers acquired after a main implementation flow
- Monitor the IT systems (OTM) and ensure compliance of all operational procedures
- Be responsible for full consistency of UltraLogistik Ways of Working
- Provide regular teleconferences with Countries, Support regular UltraLogistik Customer Connect meetings
Job Requirements
Qualifications
- University degree in Logistics / Business Administration / Engineering
- 2-3 years of experience in similar positions in Logistics / Planning
- Understanding of W&T management practices, distribution network & channels
- SAP or any ERP system knowledge is preferable
