Job Details
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Job Description
- Installing, Configuring and Supporting POS systems.
- Troubleshoot system problems, diagnosing and solving hardware or software faults
- Install and configure computer hardware, systems, and printers.
- Configuring Servers, documenting procedures, searching for technical issues, directing customers, and handling product change requests.
- Provide technical system and user support by responding to calls and email requests for technical support in a timely manner.
- Troubleshoot system problems, diagnosing and solving hardware or software faults.
- identifying solutions to resolve system issues and Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Refer to internal database or external resources to provide accurate tech solutions.
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
Job Requirements
Qualification required:
- Bachelor degree in computer science.
- Very Good knowledge in Retail management system and understanding of the pos.
- English: good
- Technical skills:
- SQL Database Server.
- Windows Server.
- Installing and Configuring RMS Application
