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Job Description
Medical Customer Care Agents are needed for Ennwa Group for Business Development (Tabeby Online Company)
Job Duties
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Conduct Business Meetings with the potential Customers.
Job Requirements
Qualifications & Requirements
- Education: Bachelor Degree, Pharmacy degree is preferred. (Undergrads are welcomed to apply)
- Experience: 0:2 years
- Excellent written and spoken communication skills.
- Good Command of English Language.
Benefits
- Attractive salary.
- Social Insurance.
- Medical insurance.
Comfortable work environment.