Job Details
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Job Description
Job Duties:
- Supports team manager and performs management duties when a manager is absent or out of office.
- Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on orders where necessary.
- Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks.
- Assists management with hiring processes and new team member training.
- Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance.
- Communicates deadlines and sales goals to team members.
- Develops strategies to promote team member adherence to company regulations and performance goals.
- Conducts team meetings to update members on best practices and continuing expectations.
- Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
- Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
- Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
