Senior Ticketing Agent

Cairo Transport & Touring - Downtown, Cairo

Applicants for
1 open position
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Using Amadeus facilities Master Price, Profile plus... etc.
  • Re-validation, Reissue and Refund
  • Following Queue
  • Issuing travel insurance
  • Have an experience with reservations groups domestic and international
  • Interact with clients over Phone, Email, social media and Life chat.
  • Closing sales and follow up with clients "using above channels”.
  • Sell and cross-promote our services.
  • Provide superior customer service and offer excellent advice for customers to help them select the right hotel.
  • Handle inbound and outbound holidays packages for groups and individuals.
  • Researching travel information and using market research information to guide decisions.
  • Handling bookings, invoicing and issuing of vouchers.
  • Advising clients & provide general or specific advice about different travel destinations.
  • Drawing up complicated & tailored travel itineraries and ensuring that all the needs of the customers are met.
  • Making arrangements for Ticket, transportation, accommodation, tours, and activities inside & outside Egypt.
  • Planning and advertising different promotions.
  • Dealing with customer queries and complaints and make alternative arrangements for customers who have had their trips interrupted by unforeseen issues.
  • Evaluating customers’ holidays, issuing appropriate feedback form and assuring client's satisfaction.
Job Requirements
  • Willing to start immediately.
  • BA/BS degree or equivalent
  • Experience 5 years in the field of tourism.
  • Males- Females.
  • Maximum age is 35 years old.
  • Strong basic computer skills.
  • Team player.
  • Use to deal with corporate
  • Use to handle tailor made request
About this Company

CTT Travel is an Egyptian Tour Operator specializing in incoming and outgoing travel. Our management team has over 20 years of tourism experience.

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