Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Responsibilities and essential job functions include but are not limited to the following:-
- To consistently offer professional, friendly and engaging service
- To lead and supervise the day-to-day operation of the department to ensure service standards are followed all the time.
- To handle Guest concerns and react quickly, logging and notifying the proper areas.
- To actively participate in daily briefing, daily warm up and department meetings.
- To ensure Room Attendants are informed daily about priorities in their section.
- To follow departmental policies and procedures.
- To report necessary maintenance items
- To follow all safety and sanitation policies
- Other duties as assigned
- Conducting Monthly inventories as requested.
Job Requirements
Qualifications:
- Previous leadership experience required
- Computer literate in Microsoft Window applications an asset
- University/College degree in a related discipline an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Key Competencies:
- Verbal and written communication skills
- Professional personal presentation
- Customer service orientation
- Organizing and planning
- Initiative
- Reliability
- Able to work under pressure and in shift duty
Experience:
- Minimum 03 years of working experience as a Housekeeping Supervisor will be an added advantage.