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Customer Service - Freight Forwarding (Multinational)

Pillars
Heliopolis, Cairo
Posted 5 years ago
136Applicants for1 open position
  • 54Viewed
  • 2In Consideration
  • 20Not Selected
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Job Details

Experience Needed:
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Job Description

Main Job Duties:

  • Following export clients shipments, loading, forecast,etc.
  • Responsible for bookings creations, rolling, merging, splitting, amendments & cancellations
  • Checking vessels stuffing
  • Replying on clients’ inquiries related to their shipments & fulfilling their requirements.
  • Solving problems (related to shipments with all concerned parties)

Job Requirements

  • Very good command of English Lang / computer applications knowledge
  • Strong communication & customer service skills to answer customers clearly
  • Good organizational skills
  • Team work oriented
  • Listening skills.
  • Patience
  • Problem-solving skills
  • Ability to work beyond set hours
  • Ability to work under pressure
  • Ability to multi-task and handle consistent workflow
  • Quick to learn

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