Browse Jobs
For Employers
Post JobLog inGet Started

Operations Manager - Freight Forwarding - Alexandria

Mahta Alraml, Alexandria
Posted 5 years ago
99Applicants for1 open position
  • 56Viewed
  • 5In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Proactively manage daily freight forwarding activities of the company to include all sea, air, road operations import/export process and warehousing.
  • Handling operations, daily follow up with Carrier/Agents for shipments arrival date.
  • Follow up shipping instructions and coordinate shipments with Customers.
  • Prepare shipping instructions and coordinate shipments with shipping lines.
  • Send arrival notice to customers.
  • Follow up with clients
  • Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of KPIs
  • Dealing with shippers/consignees requirements
  • Dealing with truckers and customs clearance brokers
  • Dealing with agents worldwide
  • Explore new fields of business
  • Handling invoices with clients and accounting department
  • Maintaining good relations with shipping Lines
  • Develops people to their highest potential through necessary training and performance management
  • Responsible for ensuring cross training for all positions is complete and documented
  • Maintaining customers focus on all times and answers to customers’ inquiries using the standards guidelines
  • Taking ownership of complaint and queries and proactively following through to resolution
  • Perform various customer service activities, including upselling

Job Requirements

  • Strong experience and knowledge on all modes of delivery such as trucking, airline, shipping
  • Managerial skills, problem-solving, Leadership, Customer Service, Planning &
  • Organizing, Negotiation skills.
  • Excellent computer skills, advanced office applications.
  • Excellent English skills.
  • Experienced with handling general cargo shipments and all related issues
  • Have the ability to handle issues with any partner in this business (shipping line, cargo owners, brokers and involved authority).
  • Able to find new clients and have the skills to communicate with them.

Featured Jobs

  • Chief Operating OfficerConfidential Company - 10th of Ramadan City, Cairo3 days ago
  • Head of Sales Operation - New Cairo, Cairo2 months ago
    Logo

Similar Jobs

Search other opportunities
JobsLogistics/Supply ChainOperations Manager - Freight Forwarding ...