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Customer Service Representative - Web Chatting

Premier Services and Recruitment
Cairo, Egypt
Posted 5 years ago
191Applicants for1 open position
  • 90Viewed
  • 23In Consideration
  • 62Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handling work in the form of text and video voices, communicating with overseas users, and solving problems arising from the use of products by overseas users;
  • Handle user feedback such as google play, product feedback background, etc, and improve the star rating of the product on the GP, as well as the resolution and satisfaction of the feedback background;
  • Follow up the bugs that feedback user feedback in a timely manner, and be good at using the table to organize summary;
  • Analyze user feedback, regularly output reports in data form, and propose targeted solutions.

Job Requirements

  • Fresh Grads
  • Excellent English
  • Excellent Typing

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