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Head Of Front Office

Cairo, Egypt
Posted 5 years ago
91Applicants for1 open position
  • 45Viewed
  • 7In Consideration
  • 35Not Selected
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Job Details

Experience Needed:
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Job Description

  • Follow the monthly schedule of clinics
  • Follow up the work of the staff and supervisors of the reception
  • Follow up attendance of agents and supervisors
  • Supervising the training of new employees
  • Supervising the distribution of agents according to the needs of work
  • Solving the internal problems of the department
  • Solving the problems of patients in clinics
  • Follow-up of employees and supervisors general appearance (behavior and dealing with patients)
  • A daily report on the delays of doctors
  • A monthly report (laboratory, radiation, operations, doctors' delays and apologies for the month, cash return)
  • Follow the league of the trend to know the extent to achieve
  • Daily rounds to all clinics to ensure the organization of the work
  • Follow up with the service coordinators and the OR coordinator to achieve the desired goal of their work is to increase the rate of referral services from OPD.
  • Follow-up financial mistakes of employees in credit companies

Job Requirements

  • Bachelor Degree.
  • Working Hours: 8 hours per day
  • Job location and residency: Maadi
  • Excellent interactive communication skills (verbally –written).
  • Highly Customer oriented and anticipation skill
  • Ability to work under continuous stress.
  • Excellent level of commitment, accuracy and urgency.
  • Problem solving skills.
  • Ability to identify, define, analyse and prioritize problems and situations, and develop appropriate solutions.
  • Excellent Compliance with the company’s policies
  • Good numerical skills
  • Medium analytical skills

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