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Job Description
- KPIs’ – “keeper” Responsible to report and post Key Performance Indicators: Productivity, External Quality Complaints (DCRA), and Internal Discrepancy Reporting (IDR)
- Responsible for Customer Complaints Management
- Coordination of and Expired Stock Processing
- Problem Solving Expert using 8D Approach
- Perform other essential and related peripheral duties as may be assigned
Job Requirements
- 3 - 5 years of experience in 3PL Logistics-operation
- Experience in Inventory Control and/or Quality related roles preferred
- Knowledge in total quality management tools
- Knowledge of process and safety standards
- Bachelor’s degree in Quality Assurance or related field
- Preferably hands-on experience in Quality Assurance