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Job Description
Job mission/purpose
- The position will be responsible for providing pre-sales support as as technical customer consultant, prescribe solutions and effectively manage communication with customers based upon relevant segment expertise.
- Develop, support and deliver integrated, intelligent cross-domain solutions and process for Schneider Electric customers in key market segments.
- Understand customer needs and decision criteria in order to build differentiating solutions. Apprehend the technical complexity induced by the integration of numerous interconnected cross-domain components and manage the risks of the solution.
- Could spend a majority of time (upto 90%) with customers to capture their needs and analyze the requirements, present potential ideas and fine tune solution through intensive customer interaction.
Key Areas of responsibilities
- Pre-sales support, solution prescription of projects of average complexity, customer engagement with segment expertise and strong system engineering
- In depth knowledge of customer process and business, parameters to be optimized and decision criteria to bring a differentiating value to the customer.
- Analyzing the exact customer needs to create solutions that meet the requirements of the customer. Capitalize specific market segment experience to propose solutions and architectures to satisfy customer performance needs. Optimal technical solutions will meet both Capex and Opex needs of the customer.
- Support the selling teams on customer engagements by sharing our technical/solutions capabilities and demonstrating our understanding of the customer's business drivers
- Architecture gap analysis between customer needs & reference architecture. Adapt the process description to identify the key decision criteria of the customer and propose an adapted architecture. Meet with local customer needs and capitalize on reference architectures to reduce time and execution risks.
- Work collaboratively across all Schneider Electric BU's to engage technical and support staff to deliver full Schneider Electric offer to customer
- Responsible for developing solutions in a specific segment for one country/several countries or an area within a country.
Job Requirements
Key requirements
- Engineering Background
- Minimum 5 years of experience
- BMS & Access control background is preferable
- Previous experience in a similar role is required
- Fluency of English Language is a must.
