Job Details
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Job Description
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Maintains call center database by entering information.
- FIXED SHIFT (No rotational shifts)
Job Requirements
- Bachelor degree in any field
- Previous call center experience is preferred but not required
- Very good command of English language
- Verbal communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Stress tolerance
