Technical Account Manager

• We're looking for builders to help us innovate the future of cloud computing in the region. We're fast growing company aim to serve our region and to drive the digital transformation era with our customers. Are you ready to build and innovate with us?
• We’re looking for Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Enterprise and multinational companies.

As a Technical Account Manager (TAM) within FORTE CLOUD, you will:

• Help craft and execute strategies to drive customer adoption and use of AWS services, including EC2, S3, DynamoDB, RDS databases, Lambda, Cloud Front CDN, IoT and many more.
• Your responsibilities will include owning the technical engagement and ultimate successful production deployment of specific projects
• Defining implementation architectures and provide thought leadership and exceptional technical design capabilities to your customers.
• Developing deep expertise in the AWS technologies as well as broad know-how about how applications and services are constructed using the AWS platform
• Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs and risk management.
• You will provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your customers’ AWS environments operationally healthy.
• The close relationships developed with your customers will empower you to understand their business/operational needs and technical challenges and help them achieve the greatest value from AWS.
• You will lead efforts to capture and share best-practices knowledge within the FORTE CLOUD solution architect community as well as with our customers.
• You will also gain the opportunity to learn from and collaborate with some of the brightest technical minds in the industry across the breadth of enterprise computing architecture.
• You will be part of a culture of innovation where you’ll use AWS services to help our customers rapidly get their products and services to market through continuous delivery of modern solutions that are highly scalable, resilient, and elastic.
• You will have the opportunity to design large-scale web and mobile applications using micro-services based architectures to deliver services globally and enable data-driven decision making through big data / artificial intelligence-powered analytics.
• Support Solution Architect team qualify the customer and technical requirements by using your deep understanding of the product’s ideal customer pain points.
• Support Solution Architect team and participate in providing technical POC (Proof of Concept) to our customers and in our events, seminars, webinars, workshops and training sessions and present and demonstrate our portfolio and services.
• The TAM is our centrepiece of value to our Enterprise Support customers, so if you wish to be at the forefront of innovation, come join us!