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Social Media Moderator

Rayat
Maadi, Cairo
Posted 5 years ago
71Applicants for3 open positions
  • 70Viewed
  • 36In Consideration
  • 34Not Selected
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Job Details

Experience Needed:
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Job Description

  • Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.
  • Manage the banned user process, and track and remove previously banned users
  • Maintain the Moderation Guidelines and ensure they are up to date
  • Service Community Admin accounts, processing emails and complaints, escalating when necessary
  • Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate
  • Produce reports on relevant moderation statistics, issues and outcomes
  • Regularly feedback insights gained from community moderation into the Social Media team
  • Monitor all industry and company information and news to anticipate potential issues.

Job Requirements

  • Good communication skills.
  • Good English language level.
  • Good writing skills in both English and Arabic.
  • Hard Worker
  • Active Person

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