Medical Approval / Customer Support Agent

Beyond Solution - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Confidential, Medical & Social Insurance
Arabic, English
1 open position
About the Job

Job Description:

  • The Customer support will own and manage customer relationships and ensure delivery of great service to clients.
  • Provide clients with the necessary external and internal support needed for the smooth and efficient running of their activities, to assure that all terms and conditions of contractual agreement are well coordinated.
  • Act as a single point of contact for the client and attends to customer issues promptly.
  • Keeps account information in relevant files and databases.
  • Handle & Follow up Medical approvals process for clients through Emails , whatsapp & Mobile
Job Requirements
  • Bachelor of Pharmacy is a MUST
  • 2-3 years experience as a pharmacist
  • Customer Oriented
  • Excellent negotiation & presentation skills.
  • Excellent written & spoken of both Arabic & English.
  • Excellent computer skills & MS Office
  • Self motivated with ability to handle pressure & tight deadlines
About this Company

Beyond Solution is a startup that was founded based on our experience in the medical Insurance sector that helped us realize that there's a lot of work needed to spread the medical Insurance awareness, develop new tools& programs to satisfy the needs of this market and deliver a passionate service to insured members.

See all Careers and Jobs at Beyond Solution