ERP Technical Support - Indoor
Cairo, EgyptPosted 5 years ago32Applicants for4 open positions
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- 0In Consideration
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Job Details
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Job Description
- Response to clients problems and solve it
- Support clients over the phone and online
- Preparing client master Data
- Test the reported bugs and report it to the development team
- Develops and implements project plans for ERP functional support tasks
- Works as a system analyst with key personnel to help define user needs and develop data processing solutions
- Develops and presents training videos and documents for clients
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services
- Improves system performance by identifying problems; recommending changes
Job Requirements
- V.Good knowledge of Accounting
- V.Good knowledge in the production process
- +1 year of experience as ERP customer support
- Good knowledge of testing procedures
- Good knowledge in ERP systems
- Good Knowledge in SQL 2016 administration and querying
- Preferred to have previous experience in accounting systems
- Excellent Communication Skills
- Excellent Training & analysis Skills