Job Details
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Job Description
Job Description :
- Closing sales with customers via phone or whatsapp
- Dealing with clients and interact with them via various channels: phone, chat, email ..etc.
- Handling outgoing packages from A to Z Including accommodation, aviation , visa, tours... etc.
- Have experience Reservation issue.
- Understanding Internal and External tours.
- Arranging Tailor Made/ Fixed Outbound Packages.
- Handle the sudden circumstances of clients.
- Manage relation with suppliers.
- Participate in Planning and launching different product.
- Evaluating customers’ holidays and issuing appropriate feedback forms.
Job Requirements
Experience:
- 1-3 years minimum experience in outbound tourism
Skills:
- Excellent communications skills.
- Sales skills
- Customer service skills
- Excellent Knowledge of Key Suppliers worldwide (Travel agents/Hotels/Booking systems)
- Easily and quickly identify and resolve problems.
- Ability to work under pressure
- Ability to negotiate with suppliers for best deals
- Works well independently, or in a teamwork
- Handling customer, searching quickly on effectively ways for helping.
- Excellent communication and presentation capabilities .
Kindly note: candidates who did NOT work in "Outbound Department" before will not be part of the screening process.